SCR Forklift
Last Updated: March 2026

SCR Forklift (“we,” “us,” or “our”) operates the website scrforkliftparts.com. This Privacy Policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

Information You Provide Directly

When you place an order, create an account, or contact us, we may collect:

Name and company name
Shipping and billing addresses
Email address and phone number
Payment information (credit card numbers, billing details)
Equipment details you share when requesting quotes or ordering parts (forklift make, model, serial number)

Information Collected Automatically

When you visit our website, we automatically collect:

IP address
Browser type and version
Pages you visit and time spent on each page
Referring website (how you found us)
Device type (desktop, mobile, tablet)
General geographic location based on IP address

We collect this information through cookies, server logs, and analytics tools.

How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations, shipping updates, and tracking information
Respond to your questions, quote requests, and support inquiries
Improve our website, product catalog, and customer experience
Send you relevant promotions or product updates (only if you opt in)
Detect and prevent fraudulent transactions
Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Cookies

Our website uses cookies, which are small files stored on your device. We use cookies to:

Keep you logged in to your account
Remember items in your shopping cart
Understand how visitors use our site (analytics)
Improve site performance

You can disable cookies through your browser settings at any time. Some site features (such as the shopping cart and checkout) may not work properly with cookies disabled.

Analytics

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects data anonymously and reports website trends without identifying individual visitors.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-Out Browser Add-on.

Data Sharing

We share your information only when necessary to complete your order or operate our business:

Payment processors receive your payment information to process transactions securely. We do not store full credit card numbers on our servers.
Shipping carriers receive your name and address to deliver your orders.
Service providers who help us operate the website or manage our business (such as email platforms and hosting providers) may have limited access to your data, strictly for the purpose of providing those services to us.

We will also disclose information if required by law, court order, or government regulation.

We do not share your data with third parties for advertising, profiling, or any purpose unrelated to fulfilling your orders and operating our business.

Data Security

All transactions on our website are encrypted using SSL (Secure Sockets Layer) technology. When you see the padlock icon in your browser's address bar, your connection is encrypted.

We also maintain the following security practices:

Payment data is processed through PCI-compliant payment processors
Access to customer data is restricted to authorized personnel only
We regularly review our security practices and update them as needed

No method of electronic transmission or storage is 100% secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your account and order information for as long as your account is active or as needed to provide you service. We also retain records as required for accounting, tax, and legal purposes.

If you want us to delete your account and associated personal data, contact us (see below). We will fulfill your request within 30 days, except for data we are legally required to retain.

Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Correct inaccurate or incomplete information
Delete your personal information (subject to legal retention requirements)
Opt out of marketing emails at any time by clicking the unsubscribe link in any email or contacting us directly
Request a copy of your data in a portable format

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

The right to know what personal information we collect, use, and disclose
The right to request deletion of your personal information
The right to opt out of the sale of your personal information (we do not sell personal information)
The right to non-discrimination for exercising your privacy rights

Children's Privacy

Our website and services are intended for businesses and professionals. We do not knowingly collect personal information from anyone under the age of 16. If we learn that we have collected information from a minor, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. For significant changes, we will notify you by email or by placing a prominent notice on our website.

Contact Us

If you have questions about this Privacy Policy or want to exercise your data rights, contact us:

SCR Forklift
Whittier, CA
Phone: (562) 693-7748
Email: info@scrforkliftparts.com